This role is responsible for receiving all customer orders for gas and equipment, and processing them from receipt to confirmation delivery status. Monitors customer levels; informs production of customer requirements; reconciling operational stats daily; and briefing and debriefing of distribution team. The key responsibilities of the role include but are not limited to

1.    Responsible for customer orders;

2.    Ensure customer queries and complaints are attended to timeously;

3.    Ensure effective and efficient stock control;

4.    Responsible for operational statistics daily, weekly, and monthly;

5.    Responsible for dispatching of distribution fleet;

6.    Deputizes in the absence of Supervisor, Foreman, and Office Administrator;

7.    Ensure SHERQ standards are constantly adhered to.

1.    A minimum Grade 12 certificate;

2.    A minimum of a post-Matric qualification in administration or equivalent;

3.    Must have a minimum of 5 years’ experience in a customer service environment;

4.    Must have experience with stock control and replenishment;

5.    Strong administrative, verbal and written communication are essential;

6.    Must have good communication skills and telephone etiquette;

7.    Must be able to adapt and work in a diverse environment;

8.    Must be customer oriented and deadline driven;

9.    Proficient in MS suite and JDE system;

10. Must be flexible and willing to work within a shift system.

11 Must have a valid Drivers license & own reliable transport.